Optical Transceiver Warranty

All of Carritech’s branded optical transceiver products which have a 3-year warranty (which shall be referred to herein as the “Product(s)”) are warranted to the original purchaser (only) against defects in materials and manufacture, for as long as Carritech or it’s supplier continue to manufacturer the specific product that was purchased.

Warranty begins from the date of shipment from a Carritech facility.

The 3-year optical transceiver warranty provided by Carritech applies only to the original purchaser of the product and it may not be assigned or re-assigned by operation of law or otherwise. In the event that an equipment vendor releases or pushes out a software update which renders the Carritech product inoperable for coding or compatibility reasons, this will not be covered under the 3-year warranty. In addition, any physical damage to the product, accidental or otherwise, is not covered by the warranty; nor is the miss-use which results in damage or defects to the product. Examples of miss-use that may cause damage include (but are not limited to):

  • Using the module over a shorter reach than intended without appropriate attenuation.
  • Using the module in an incorrect port or system.
  • Using the module in conditions described as not suitable within the product description and/or supporting documentation.

In the case that there is a defect in material or manufacture of the Product, it shall either be repaired or directly replaced, whichever is deemed most appropriate by Carritech.

To obtain service under this warranty, you must contact the account manager that dealt with your purchase in the first instance, who will assist you with return authorisation and shipping instructions and advising the most appropriate solution for you.

Except for the limited warranties that are set forth within this document, Carritech and its affiliates disclaim all other warranties, expressed or implied, including without limitation any implied warranties of merchantability, fitness for purpose and non-infringement. The disclaimer within this paragraph shall not be limited to the original purchaser; and it shall also apply to any subsequent purchaser or other applicable party.

For the avoidance of doubt, in no event and for no reason shall Carritech, or any of its affiliates have any liability for any incidental, special, indirect or consequential damages, howsoever caused. In addition, in no event shall the liability of Carritech or its affiliates for any damages arising out of or in connection with the Product exceed the amount paid or payable by you for the Product principally responsible for such damages. The limitations of liability herein shall apply to any damages regardless of the theory of liability, whether derived from contract, tort (including but not limited to negligence), or otherwise, even if Carritech or its affiliates have been advised of the possibility of such damages and regardless of whether the limited remedies hereunder fail of their essential purpose. Some states in the U.S.  and other countries do not allow certain exclusions or limitations of liability, so portions of this paragraph may not apply to you. The limitation of liability in this paragraph shall not be limited to the original purchaser; it shall also apply to any subsequent purchaser or other applicable party.

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