At Carritech, we are committed to supporting our clients during this current period of uncertainty. We are continuing to closely monitor COVID-19 with communication from the World Health Organization (WHO).
The safety of our employees and customers is our highest priority.
As pressure increases on telecommunication networks around the world, Carritech will continue to provide reliable, timely and cost effective supply, repair and support services to our clients, wherever possible.
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To mitigate the spread of the virus, all staff members that can carry out their duties remotely, are working from home. They have VPN access to all systems and can be reached on normal telephone numbers, etc.
All orders are being fulfilled as normal and we are not experiencing any delays from suppliers. We continue to receive goods from hot areas, such as Italy and China.
We work with several couriers and they all are operating as normal and we are receiving daily deliveries. No couriers have informed us of any operational issues as of yet.
Good level of service operating.
Repair centres are operating normally and there is no impact on turn-around times as of today.
Our support team is based globally from multiple locations, we do not anticipate any impact to the level of support provided.