An index of all the common telecoms terms, jargon and acronyms.
A framework of protocols for inter-working voice, video and data across an IP network.
The ability of a component to be added to or removed from a piece of equipment without powering down the device, providing maximum uptime.
A series of telephone lines organised so that if the first line is busy the next line is ‘hunted’, and so on until a free line is found. Often used in an on-site PBX application where handsets replace available lines.
A term used to refer to a hosted telephony system that utilises modern Unified Communications functions and collaboration – i.e. mobile linking and intelligent voicemail delivery.
Another term of switch, commonly used in the UK to refer to a single-housed control centre for telecommunications.
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